How “Great Resets” are really done? Business Resilience as a Strategic Risk Management tool

Even before the COVID-19 pandemic has strongly hit our planet, mental health has been an emerging priority for people and companies globally. This pandemic has triggered an unquantifiable effect in humans’ psychology and mental state, revealing essential issues that need to be addressed. Before the coronavirus crisis, 1 in 6 citizens of Europe encountered mental illnesses (World Health Organization, 2020). This number is expected to be increasingly affected after its end, with the first data available to be already raising significant concerns around the global community.

It is now an obvious understatement that employee wellness is raising as a top priority in the corporate success lists globally, starting from the most giant multinationals to the rising start-ups. The response to this emerging need has been surprisingly positive, with most of the companies to be now aware, if not active already, that employee wellness should be an integral part of the business activity nowadays. Although there is still significant work to be done to shift to the next step of making those efforts efficient for the employees of all corporate hierarchies and cost-effective for the companies.

During my recent experience with Resilience training, we performed with various professionals from various industries and positions. I realized that all people are lately coming across a vast amount of information around resilience, but they did not really know what resilience is and how crucial it is in order to be able to navigate in troubled waters without feeling stuck.

In times of crisis, it is an element of human nature to let fear drive us by default towards a fixed mindset built around what we call ‘comfort zone’ rather than embracing an attitude of change and growth. In times of uncertainty, though, resilience is the essential skill to quickly adapt to the shifting environment, embrace change and easily overcome challenges and barriers. We happen to live in an extremely rapid reality, in a world that never stops and never sleeps. In this era, it is crucial to learn how to take a minute of silence, remain calm, and have the inner strength needed to manage setbacks and “dominos” that arise in states of emergency like the one we are currently encountering.

We are still referring to a ‘big reset’, but how do extensive resets really occur?

Well, sometimes a trigger is needed; take the COVID-19 pandemic as a good example. A grand incident affecting all humans across the globe urged us to notably change our lives and habits and step out of our “comfort zones”. Change is not easy, but it’s a law of life, and people who train their minds to accept this as a fact are more likely to successfully adapt to it and not get overwhelmed by uncertainty. Resilience has increased relevance in times of crisis and beyond. When it comes to business disruption, the companies and their human resources need to be proactive and reactive and ensure the paths to sustainable evolution in the face of uncertainty.

The concept of professional resilience was born by combining two long-lived approaches in business practice; crisis management and business continuity. Business resilience is a holistic approach to strategic risk management. It refers to creating a culture that prepares all individuals for potential contingencies in their organizational environment and trains them holistically so that they can acquire the necessary skills to adapt and be able to thrive in challenging situations along with the altered circumstances that follow. A comprehensive resiliency training empowers all parts of an organization to become compact towards disruption, mitigate the side effects of unexpected incidents and find the space to grow through this space of change rather than falling apart.

Now is the time to act and lay the groundwork for what’s to come next. COVID-19 has been an extremely tough challenge for every human on earth, but what would a person with a resilient mindset keep from this lesson? Keep the good, identify the opportunities and grow further through them. And it’s high time that we all put our efforts to join the wave of change and get out of this wiser and robust.